Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

Rensino Body Care Co., Ltd. works with international buyers, distributors, retailers, and private-label partners on body care, personal care, beauty accessories, and selected utility products. Our ordering process is designed to make product selection, customization, production, delivery, and after-sales communication clear at every stage.

1. Inquiry and Product Selection

To begin an order, please send us the product names or product types you are interested in, together with your target market and purchasing requirements. Our product range includes body lotions, body scrubs, body shimmer oils, body sprays, breast care products, slimming creams, stretch mark creams, tattoo aftercare products, essential oils, perfume oils, nasal care products, neck care products, hair removal products, wax strips, therapy massage kits, and personal care tools.

For a more accurate response, please provide the expected order quantity, preferred packaging, destination country, required delivery terms, and any product references or images. If you require private-label or customized products, please also share your brand name, logo files, packaging preferences, product specifications, and applicable market requirements.

2. Customization and Quotation

Rensino Body Care Co., Ltd. reviews each inquiry according to the selected product, formula or material requirements, packaging details, customization level, order quantity, and shipping destination. We can discuss options such as labeling, bottle or tube styles, colors, fragrances, packaging materials, printed artwork, and product combinations according to the project requirements.

After the specifications are clarified, we will prepare a quotation for review. Pricing, minimum order quantities, sampling arrangements, packaging costs, production requirements, and transportation charges are subject to the confirmed product details and order conditions.

3. Sample Review and Product Approval

Samples may be arranged when product performance, appearance, fragrance, packaging, or customized artwork needs to be evaluated before bulk production. Buyers should review the sample and provide written comments on the product specifications, label information, packaging design, and any required adjustments.

Bulk production will proceed after the relevant product details and customized materials have been reviewed and approved by both parties. Clear approval helps reduce misunderstandings and keeps the order aligned with the buyer’s expectations.

4. Order Confirmation

Once the quotation and specifications are accepted, the order will be confirmed through the applicable sales documents. The confirmation should include the product name, quantity, formula or material requirements, packaging details, artwork, shipping information, delivery terms, and any other agreed instructions.

Please check all information carefully before confirmation, especially product descriptions, quantities, sizes, colors, labels, carton markings, and consignee details. Any later changes may require a new review of cost, materials, and production arrangements.

5. Payment Terms

Payment arrangements are agreed according to the product type, customization requirements, order value, production status, and other commercial conditions. The applicable payment method, payment schedule, currency, and banking details will be stated in the quotation, invoice, or order confirmation.

Production and material preparation may be arranged after the required payment conditions have been fulfilled. Buyers should use the official payment information provided in the confirmed order documents and contact our sales team if any payment detail requires verification.

6. Production and Quality Check

After order confirmation and completion of the agreed pre-production requirements, production will be organized according to the approved specifications. Our team may communicate with the buyer during production if clarification is needed regarding product details, artwork, packaging, or shipment arrangements.

Product and packaging checks are carried out according to the confirmed order requirements. Depending on the project, buyers may request production photos, packaging photos, or other available confirmation materials before shipment. Any special inspection or quality requirement should be discussed before the order is finalized.

7. Packaging and Delivery

Products are packed according to their characteristics, packaging specifications, and transportation requirements. Packaging may include individual product packaging, inner cartons, outer cartons, protective materials, labels, and shipping marks as agreed for the order.

Shipping methods and delivery arrangements depend on the order quantity, product requirements, destination, requested delivery terms, and available logistics options. We can discuss suitable arrangements for sea freight, air freight, express delivery, or other applicable transportation solutions. Delivery schedules and shipping costs are subject to confirmation for each order.

8. Shipping Documents and Communication

Before shipment, please confirm the consignee information, delivery address, contact details, customs requirements, and document preferences. Commercial invoices, packing information, and other applicable shipping documents will be prepared according to the confirmed order and destination requirements.

Maintaining accurate contact information helps ensure timely communication throughout production and delivery. Buyers should notify us promptly if there are changes to the shipping address, import instructions, customs information, or receiving arrangements.

9. After-Sales Support

Rensino Body Care Co., Ltd. remains available for order-related communication after shipment. If you identify a product, packaging, quantity, or transportation issue, please contact our sales team as soon as possible and provide the order reference, product details, photographs, and a clear description of the concern.

We will review the information and communicate with you regarding the next steps according to the confirmed order documents and the nature of the issue. We also welcome feedback on product performance, packaging, and market requirements so that future orders can be handled more efficiently.

10. How to Start an Order

  1. Send us the product types, specifications, target quantity, packaging requirements, and destination information.
  2. Review the proposed product details, customization options, quotation, and applicable order conditions.
  3. Approve the required samples, artwork, labels, packaging, and other pre-production information when applicable.
  4. Confirm the order documents and complete the agreed payment arrangements.
  5. Coordinate production, inspection, packaging, and shipping details with our sales team.
  6. Review the shipment information and contact us promptly if any after-sales assistance is required.

For an efficient quotation, please send your product requirements and purchasing plan to Rensino Body Care Co., Ltd. Our team will review the information and respond according to the specific details of your project.

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